INTRODUCTION: describe the organization you selected (McDonald’s), identify the specific division/department of interest and present background/facts that will enable the reader to clearly understand the organization and what is to follow. PROBLEM STATEMENT: identify and clearly state the problem – the leadership/management issue in which an element of the identified organization is not meeting expectations. Remember that what appears to be the business problem may actually be just a symptom of a bigger problem – dig deep to be sure you have identified the real problem. If there appears to be more than one problem/issue, decide if they are separate or related issues. Keep the problem statement short and concise. End up by stating the problem in the form of a question. For example; if a work group is not performing effectively, an effective problem statement might be “how can group performance be improved?” rather than simply “poor group performance”. TOPICAL AREA (LITERATURE REVIEW): connect the problem to a specific topical area of a scholarly work in leadership and organizational behavior. Name the topical area (example: motivation) then, write your synthesis of at least 4 scholarly or professional studies or articles that seem relevant to your inquiry. Be sure to cite all sources. CAUSES: provide an identification and description of the causes of the problem/issue. Be sure the causes you identify relate directly to the problem/issue. A critical element of this section is to apply leadership and organizational behavior concepts and models. Discuss the concepts, ideas, and insights that are most valuable in helping you make sense of the causes of the leadership problem. Support your analysis with reference to appropriate research and to illustrations of how the causes manifest in the focal organization. SOLUTIONS: suggest consequences to the organization in 3-5 years if nothing is done differently or actions are taken to address the causes of this problem. Recommend a more desirable state of affairs (behaviors); compare this state to what happens if no changes are made; and propose at least two action steps that will level the organization toward the more desirable state. Describe exactly what should be done and how it should be done, including by whom, with whom, and in what sequence. REFLECTION: think about this assignment and write a well-thought out reflective statement about how this assignment influenced your personal, academic, and professional leadership and managerial development. REFERENCES: at least 6 resources must be used. Cite all sources. All references must be cited in two places: within the body of your paper and on a separate reference list. Choose references judiciously and cite them accurately.