The two referenced articles are both by John P. Kotter and entitled: What Leaders Really Do and Leading Change: Why Transformations Fail. read and study both articles linked below and then answer these questions: 1. What is different about leadership when separating it from management; how does Kotter define those differences? 2. What is complementary about management and leadership, and why do we need both in public sector organizations? 3. Is leadership needed at all levels of the organization, and why? 4. Kotter talks about eight steps in transformative change to be accomplished over a long period of time. Why does accomplishment of the eight steps take so much time? Is it necessary to follow sequentially or can one jump around in the sequence?