1-the introduction should include what i am going to talk about in the essay. 2-exploration of the concept of patient centered care showing an awareness of different interpretations and meanings. 3- evidence of changes to services from professionally led to patient centered. 4- discussion of what changes would be made and what the impact on patients and, professionals would be/ has been for a particular service area as a case study example. 5- conclusion should include all the above things that i discussed in the essay. please updated referrences , put the correct referrence at the end of write lines. articles not books. 12 referrences at least.