Note: You must conduct a role-play exercise with a partner from class before participating in this week''s Discussion. By the beginning of this week, find a partner and make arrangements for engaging in this exercise. Review the Role-Play Scenarios document for further instructions. It is recommended that you engage in the role play and follow-up feedback by phone, in person, or using one of the online tools listed in the Group Work area. If necessary, this exercise can be effectively conducted by e-mail or through online chat session(s). Most likely you know what it is like to feel so frustrated or misunderstood in a work situation that it interferes with your job performance, or else you may have worked with someone like this. Did you or anyone else take steps to identify and resolve the problem in a productive way? How were the conversations handled around this situation? As a leader in public health, it is important that you can adeptly communicate with staff members or other stakeholders and not shy away from addressing difficult subjects. To give you practice in applying the strategies and insights you have gained this week on managing the difficult conversation, you are asked to engage in a role-play exercise with a partner from class using the two scenarios in this document: Role-Play Scenarios ( have attached this, Please forward to the writer) Each of these scenarios is described from the perspective of the employee (“Role A”) as well as from the leader/manager (“Role B”). After determining with your partner which role each of you will take, read the role-play scenarios for your selected roles only. Following the instructions in the handout, engage in role play with your partner, and provide feedback to each other afterwards about how the conversation went. Then address the questions below. Make sure you answer these questions: Briefly summarize what you learned from this role play. What did you do effectively, and in what ways might you and your partner improve as leaders/managers in resolving conflict? Would it be easier or more difficult to take on the leader/manager role in person, rather than over the phone or e-mail? Explain your reasons. Other details: For this assignment, I am asked to perform a role play scenario and then to do a summary and answer the questions below. Please pretend that you did a scenario from the document that i attached and summarize it for it by answer the questions. This is a 1 page paper. Please avoid pleagiarism and make sure that you follow instructions and make sure you answer all the questions. Please provide a minimum of 2 references. thank you References: Reading Course Text: Influencer: The Power to Change Anything Chapter 6, "Harness Peer Pressure" Peer pressure has many negative connotations. However, Chapter 6 introduces the positive side of peer pressure and examines strategies leaders can use to harness this power and form of influence. This is similar to social marketing. Many excellent public health campaigns have been successful because of the influence of social pressure. Anit-smoking, anti-drug, and seat belt campaigns are all good examples of the effective use of peer pressure for positive public health outcomes. Course Text: Public Health Administration: Principles for Population-Based Management (Internet Version: http://books.google.com/books?id=E9EQoIxqR6wC & pg=PR1 & dq=Public+health+administration:+Principles+for+population-based+management+(2nd+ed.).+Sudbury,+MA:+Jones+and+Bartlett#PPP1,M1 ) Chapter 20, "Communication and Media Relations" Chapter 20 begins by reviewing the importance of communication in public health. It also examines communicating with the media and notes how health communcation requires clear, succinct, and honest messages. This chapter discusses the importance of establishing good relationships with the media. With those relationships in place, when a public health crisis does occur leaders are better able to communication with the media. Chapter 22, "Using Marketing in Public Health" Public health marketing emphasizes the concepts of exchange, self-interest, behavior change, competition, consumer orientation, and marketing''s "four Ps": product, price, place, and promotion. This chapter explains these concepts and describes how to plan, implement, and assess a marketing effort for a particular public health issue.