Below are the details you requested. If you need more information please let me know. Topic title : VOIP Word count 12000 Time period : 7 days Standard required: 2:1 ============== Report contents should include points below Abstract General VOIP introduction Improving quality of VOIP services. Factors affecting VOIP quality Advantages & amp; Disadvantages of VOIP benefits of implementing VOIP in an organisation VOIP protocols VOIP security Some examples,figures,comparisons,results Figures should be included in report ======================= Specifications Typography Character format: Times New Roman, 12-point, Normal Paragraph format: Left-justified, 1 & #189;-line spacing 12-point between paragraphs Headings: Initial Capital Letter, not all capitals Pages: A4 size 2.5 cm margins all round single-sided may have header with short title centred at top pagination suggested at top right-hand corner ================== Main body consists of (recommended) research-based product-based 1. Introduction 1. Introduction 2. Literature review 2. Literature review 3. Methodology 3. Methodology 4. Findings 4. Investigation and Analysis 5. Analysis of Findings 5. Design 6. Evaluation of Results 6. Implementation 7. Discussion 7. Evaluation of Product 8. Critical evaluation of 8. Critical evaluation of project project 9. Conclusion 9. Conclusion all 1 & #189;-line spaced numbered consecutively from 1 chapters entitled as below chapters numbered 1,2,3,4... each chapter begins on a new page sections within chapters entitled and numbered 1.1, 1.2, 1.3, 2.1, 2.2, ... sections do not begin on a new page ================== Referecing should be harvard style